Return and Refund Policy for Mkadiusa.com

At Mkadiusa.com, we strive to ensure that you are completely satisfied with your purchase. Please read the following guidelines for our return and refund policy:

1. Eligibility for Returns

   • Returns are only accepted within 7 days of purchase.
   • The product must be unused and in its original, unopened condition.
   • Once a product has been opened, it is no longer eligible for return or refund.

2. Refund Process

   • To initiate a return, please contact our customer service team within 7 days of receiving your product.
   • After your return is approved, we will issue a refund to your original payment method once we receive the product back in its original condition. Shipping costs are non-refundable.

3. Non-Returnable Items

   • Items that have been opened or used are not eligible for a return or refund.
   • Custom or personalized products cannot be returned.

4. Shipping Costs

   • The customer is responsible for the cost of return shipping.
   • If you are returning a product due to an error on our part (e.g., wrong item or damaged goods), we will cover the return shipping cost.

We appreciate your understanding and are committed to providing you with quality products and excellent service. If you have any questions, feel free to reach out to us at [email/contact information].

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